
MEET ANDREA.
FREQUENTLY ASKED QUESTIONS
All clients are required to pay a $50.00 non-refundable fee at the time of booking to confirm your appointment slot. Appointment reminders are sent out via email and SMS 48 hours prior to appointment date and time. We will not be responsible if your appointment is missed.
Appointments that need to be rescheduled or cancelled must be done 48 hours in advance, you can do this by either cancelling online or contacting the injector directly. Failure to do so will result in your credit card being charged based on the fees listed below;
-Cosmetic Appointments that cancel last minute ($50.00 + HST)
-No shows for a cosmetic appointment ($150.00 + HST)
-Consultation last minute cancellation or no show ($25.00 + HST)
The reminder text you receive doesn’t get incoming messages, ensure your injector has given you a response on the cancellation or else your credit card will be charged.
When you book online you authorize Nurse Injector to charge your credit card on file for any no show appointments or last minute cancellations.
Nurse Injector will work to accommodate clients who are running slightly behind but if the client shows up more than 15 minutes late the appointment may need to be rescheduled and result in a charge being made on your credit card due to a no show booking fee.
Clients who are not satisfied from the treatments they receive must contact the injector directly. We will connect with you and discuss how we can satisfy your needs to ensure you leave with desired results. As these are medical treatments, there are NO refunds for any services provided or promotional offers. According to the laws and legislations of the nursing profession, and the nature of confidentiality, legality and medical responsibilities NO balances can be transferable.
Following COVID regulations and guidelines, we are only able to refund products that are defective or causing adverse reactions to your skin
We appreciate your understanding
Downtown Parking Rates Apply
Individuals displaying a valid Accessible Parking Permit or Disabled Person Parking Permit are always permitted to park for free in all municipal paid parking locations but are required to abide by any time limits that may apply to that location.
The following rates are enforced 9am–5pm, Monday to Friday. Downtown parking options are free on evenings, weekends and statutory holidays.
- $1.50 per hour on-street
Note: on-street downtown parking is not permitted from 3am–6am December through March for winter maintenance. - $1.25 per hour off-street, $7 daily max
Exception: Collier Street Parkade at $1.50 per hour (no daily maximum) - 25¢ minimum payment (1-hour minimum for credit cards)\
- *Yellow/Green Areas are by Parking Permits. Orange areas are by Hourly Rate*
